Customers are the focus of Smith organization. Every day, around the world, Smith commits to helping customers realize the full value of our products and services. Customer requirements change. This constant change drives Smith to find even better ways to serve our customers.
The customer is why Smith is in business !
Smith Customer Support Services ensures the installation and commissioning (start-up) of your flow, level and temperature instruments goes as smoothly as possible. Depending on the instrument involved, these services may include some of the following: 
 Pre-installation Site Evaluation ：identifies and avoids potential problems that may affect Smith's instrument performance in your application.
 Installation Assistance： utilizes an experienced Smith representative to help you properly integrate our instruments into your process, provides supervision as required, and performs various procedures to ensure your instrument complies with performance specifications.
 Instrument Calibration Validation utilizes an Smith sales or service representative to precise adjust your Smith instrument to deliver the optimum start-up performance.
 Application Evaluation helps you evaluate your application requirements in an effort to identify possible problems and ensure a successful installation and operation.
 Recommended Spare Parts are based on product-performance history to identify which parts are recommended for stock inventory to minimize downtime.
 Extended Product Warranty helps to keep your instruments in peak operating condition.
Ensure the success of your application by contacting your Smith representative or our factory Customer Support to determine and select those services that apply to the instrument you have purchased or are considering to purchase. Then decide which of these are most appropriate for your needs.